What We Collect and Why It Matters
When you open an account with 4btoto, we collect the information needed to verify your identity, process your deposits and withdrawals, and keep your account secure. That includes your name, contact details, device identifiers, and transaction records linked to payment methods such as Touch 'n Go
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eWallet, Boost, GrabPay, DuitNow and FPX. We do not collect more than we need. Payment data is passed to payment processors only to complete your transaction — we do not store full card or e-wallet credentials on our servers. Your browsing activity within the platform is
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logged to improve account functionality and detect unusual access patterns, not to build advertising profiles. Access to your data internally is limited to teams with a direct operational need — support, compliance and payment verification. We retain your data for as long as your account is
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active and for a defined period after closure, in line with applicable laws in regions where this service is available. Where local law permits access to our platform, the same data standards apply regardless of the device or payment channel you use. If you have questions
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about how a specific transaction or payment type is handled — for example, a DuitNow transfer or a Boost deposit — our support team can walk you through the exact data path for that method.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.